Kinzo Privacy Policy
We are committed to maintaining the trust that our users place in us when they provide us with their personal information. This Privacy Policy describes how we collect, use, and share your personal data when you interact with our platform.
When you create an account on Kinzo, we may ask for some basic information such as:
In addition, when you visit our website or mobile application, we collect certain device and browser information, including:
We also monitor how users interact with our platform, through usage analytics which provide insights into what features are being used the most, how often they are accessed, and from where.
Like many websites and mobile applications, we use cookies (small text files that are stored on your device) to make our site work more efficiently. We also employ other tracking technologies such as pixel tags and scripts to track interactions with certain elements of the platform or advertisements displayed. These tools help us:
You can control cookies through your browser's settings, although please note that disabling certain types of cookie may affect the functionality of our platform. If you do not wish to receive marketing communications from us or our partners, please adjust your communication preferences at any time by clicking on "Manage Preferences".
We retain your personal data for as long as necessary to provide services requested, resolve disputes, enforce policies, protect against claims of unauthorized access to accounts, comply with applicable laws, regulations, legal processes or court orders. Where permitted by law, we may retain certain information beyond the minimum time required.
We take reasonable technical and organizational measures designed to ensure that your personal data is not compromised. To secure our platform against cyber threats, we continuously monitor for vulnerabilities, update software regularly and perform penetration testing on a regular basis.
We have implemented various security features including account access restrictions based on factors like device location, browser type etc, and also prompt users in case of possible unauthorized login attempts. You are responsible for ensuring that the information you provide is accurate and up to date, including maintaining secure passwords which are unique to Kinzo.
As a data subject under applicable laws (EU General Data Protection Regulation - GDPR), you have certain rights regarding your personal data:
To exercise these rights, please submit your request through this page, specifying which of the above options you prefer. We will try to respond promptly upon receiving a valid request.
We comply fully with all applicable laws including GDPR where applicable. Our platform is also certified for Payment Card Industry Data Security Standard (PCI-DSS).
To learn more about how your data is handled, we welcome any questions or comments from you.
Please see below to get in touch:
If at any point you would like to raise a concern with us, please do not hesitate to contact our dedicated team:
You can also register your complaint directly with data protection authorities if you are a resident of EU.
We will review and respond to any inquiries within 30 working days, depending on complexity. Please do note that these details might change in the future, so please refer to this page for up-to-date information.
